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Your Service Caused Me To Be Locked Out of Gmail.

If you notice that you are being locked out of your Gmail account, this is caused when your Gmail server is reporting that bandwidth to your Gmail account is being throttled. Your SaneBox processing is not normally the cause of the type of bandwidth usage that leads to the temporary throttling condition that Google may impose.

This is a pretty rare phenomenon. The throttling should clear up in the next 24 hours. Here are some google engineers on this topic.

What is happening:

  1. Your account is hitting the download bandwidth limits, which is the maximum amount you can download from your account in 24 hours.
  2. The usage is grouped into “buckets”. So as time goes on, some of the old usage expires, and new usage is available. So you may have access in as little as an hour, but it may not be full access right away.

SaneBox uses almost no bandwidth given that we only look at the envelopes (headers) and never the actual body of the email. And we only look at each envelope once. Usually you go over the bandwidth when you start up or sync or freshly configure an aggressive mail client like the Apple Mail.app or Thunderbird - and you have a lot of email mass in your hosting account.

You might consider changing the settings of your email app (client) to be less aggressive. Perhaps have the client avoid pre-downloading attachments by default before you even click on them.

It’s also a good idea to look and see how many computers and mobile devices you’ve left an email app running on all at once in one day - for the same email account.

If you would like to rule SaneBox out as a factor, you can temporarily pause your SaneBox processing here.