The advent of mobile phones and tablets have caused most people to switch to IMAP type incoming settings in their email software apps so that, by keeping their email on the server, each of their devices can ALL have the same view of mail. For one example, using IMAP allows you to delete an email on one device and have it disappear on the others. And when an email is filed into a mail folder other than the Inbox, that folder is available and viewable from in all your various email software and apps on your variety of devices.
Because your @SaneLater and all @Sane folders are held on your own email hosting provider’s server, you can’t see them using old-fashioned POP type incoming email server settings. This is the major limitation of POP use for incoming settings. These days most email hosting servers and email software apps (a.k.a. email “clients”) do support and offer the choice of IMAP type incoming server settings for their email accounts.
Here below are a few examples of email hosting accounts that do not support IMAP. SaneBox will not work with email accounts that only have POP incoming servers, like with some complimentary email services that come with small business web hosting.
Rare Examples: some email hosts that do not provide IMAP
- Entry-level GoDaddy WorkSpace Mail
(upgradable w/ GoDaddy for adding IMAP) - Mail.com
(mail.com Premium does work, includes IMAP) - nsMail
(nsMail Pro by Network Solutions does work, includes IMAP) - Jmwifi.com
Examples of hosts that more recently added IMAP
- Earthlink.com
(late to market addition of IMAP Q2 2015) - Comcast
(Initially by request, IMAP finally available late 2014) - Roadrunner
(recently added IMAP service) - Shaw.ca
(added support for IMAP) - Qwest (now CenturyLink) IMAP
What about Proton Mail?
They restrict incoming access and are incompatible by design unfortunately.
Can I convert from POP3 to IMAP?
We have created a website to help you with that! http://pop2imap.com
If you would like to make a new configuration for IMAP incoming settings in your email software for a provider that you’ve been using POP with - but who does support IMAP - (or if you’d like a suggestion for a creative IMAP access solution for an email account that does not support IMAP itself), we can send you helpful directions.
Can I contact you for more help?
Yes! Please create a Support Request with a mention of the name and version number of the email software or app you use. Please also quote the name of your email account hosting provider. And also tell us what other additional email addresses you have from any other hosts too.