See how to use the IMAP Folders “subscribe” process that’s built into Outlook email software. Outlook requires these steps for certain email accounts. So in this help article we’ll show you what steps to take to do so. Note: The steps below are not required for accounts set up in your software with Exchange type server settings.
btw: All your emails stay on your host’s email server.
At no time do your emails leave your host’s email server. In other words, SaneBox never downloads your email nor does it upload your emails to your SaneBox Dashboard (account). All emails processed by SaneBox will always remain in your own personal (or work) email account.
Note : Again, the steps below are not required for email accounts configured with Exchange type server settings in your email client.
Watch this video for instructions:
Or follow these steps:
If any of your new IMAP based SaneBox folders are not showing up, follow these steps that Microsoft requires in order to “subscribe” to them within your Outlook mail software install.
- First, locate the Inbox for the email address you’re working with for SaneBox services and right-click on it. Choose “IMAP folders” from the drop-down Menu and then “subscribe” to the new SaneBox folders.
- If needed, once again locate the email account you wish to update IMAP folders for (on the left of your main Outlook window) and right-click on the Inbox for that email address. On the drop-down Menu, click on “Update folder list”.
- If that doesn’t work quit/exit Outlook and restart it.
You should now be able to see your new Sane mail folders under the set of folders for the email account you’ve set up with SaneBox services.