1. Click on Account Settings in the Entourage menu bar
2. Select the email account that you wish to look up and notice your Account Type in parenthesis next to your Account Name. (i.e. Gmail is configured for Account Type: IMAP)
- Note: Make sure your "Account Type" is NOT set to POP. Since your SaneBox folders are IMAP-folders held on the server, you can't see them using POP. To learn more about POP vs. IMAP and how to switch to IMAP, please visit pop2imap.com
3. Select the Account Settings tab. Now you can locate your User Name (named Account ID) and your Incoming Mail Server Name
Active Sync - If your email server uses Active Sync, you will not need to follow these instructions. You can simply enter in your email address and SaneBox will do the rest!