1. Click on Preferences in the Mail menu.
2. Select the email account in the left hand pane and click on the Account Information tab.
Now you can locate your Account Type, Incoming Mail Server Name and User Name
- Note: Make sure your "Account Type" is NOT set to POP. Since your SaneBox folders are IMAP-folders held on the server, you can't see them using POP. To learn more about POP vs. IMAP and how to switch to IMAP, please visit pop2imap.com
Active Sync - If your email server uses Active Sync, you will not need to follow these instructions. You can simply enter in your email address and SaneBox will do the rest!