Email forwarding is a feature that lets you forward an incoming email to other email accounts with option of retaining a copy in the mailbox.
Steps:
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Create a contact with the email address you want to forward to. (You’ll need to Log on to EAC with administrator credentials to do this.)
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Click Recipients in features pane and select Contacts tab.
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Click small triangle and select Mail Contact. (A new mail contact form will pop up.)
- Fill in the information of new mail contact.
- Click Save.
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Click the Mailboxes tab on the same features pane.
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Double-click on your contact to open up the properties.
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Click the Mailbox Features tab.
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Under Mail Flow, Delivery options click View Details.
- New page for delivery options will open. Here, check the option, enable forwarding.
- Click browse and select the contact and click OK.
- Check the option, Deliver message to both forwarding address and mailbox.
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Click the OK button.
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Click Save button.
Have questions? Send us an email to support@sanebox.com and we’ll be glad to help!